A Note From George: Issue No. 8
July 2023Coffee Prices: How We Got Here and What the Future Looks Like Costs across all industries have risen, and coffee is no exception. In 2022, prices roasters paid to coffee farmers reached an all-time high. Simultaneously, demand for coffee was also breaking records. You may have noticed some changes to our prices. As slowly as possible, they have risen, often reducing our margins in the process. So, we’d like to share a bit about the costs associated with our coffee. We have always believed in transparency with customers and we are not going to shy away from that now. To...
Shopping & Shipping FAQ
What is your shipping schedule?We ship Monday-Friday, excluding holidays and extreme weather issues. The roastery is closed on Saturday and Sunday. When will my order shipped once I place it? Orders placed after 6am EST will be shipped the following day. Orders placed on Friday after 6am or Saturday and Sunday will be shipped the following Monday, unless we are closed for a holiday, in which case it will be shipped Tuesday. Please note, because coffee is a very time sensitive product, our roast schedule may be changed due to needing to roast fresh coffee. Where is my order? You...
Subscription FAQ
What is a subscription?A subscription is a recurring and automatic shipment of an order placed by a customer. The customer is charged on a recurring basis. What types of subscriptions do you offer?Roaster's Choice Light, Medium, and Espresso subscriptions which rotate each month or Individual subscriptions for a specific coffee. Which type is best for me? If you prefer to receive a new coffee each month, Roaster's Choice is for you. If you have a favorite coffee and don't want to stray from it, a subscription for that specific coffee is right for you. How do Roaster's Choice subscriptions work?We offer...
General FAQ
Who is George Howell? George Howell is popularly referred to as the grandfather of the specialty coffee movement. His dedication to coffee is unparalleled, with a career spanning almost fifty years. In 1974, he founded The Coffee Connection which grew to 24 locations in the Northeast before it was sold to Starbucks in 1994. In 1999, he co-founded The Cup of Excellence, a global coffee competition with the mission of bringing acclaim to passionate farmers doing outstanding work in coffee producing countries. Wanting to be back in his roots in coffee, George opened George Howell Coffee in 2004. Starting as...