A Note From George: Issue No. 8
July 2023Coffee Prices: How We Got Here and What the Future Looks Like Costs across all industries have risen, and coffee is no exception. In 2022, prices roasters paid to coffee farmers reached an all-time high. Simultaneously, demand for coffee was also breaking records. You may have noticed some changes to our prices. As slowly as possible, they have risen, often reducing our margins in the process. So, we’d like to share a bit about the costs associated with our coffee. We have always believed in transparency with customers and we are not going to shy away from that now. To...
Shipping & Pick Up FAQ
Shipping FAQ What is your shipping schedule?We ship Monday-Friday, excluding holidays and extreme weather issues. The roastery is closed on Saturday and Sunday. When will my order shipped once I place it? Orders placed after 6am EST will be shipped the following business day excluding holiday or weather interruptions. Please note, because coffee is a very time sensitive product, our roast schedule may be changed due to needing to roast fresh coffee. Where is my order? You will receive a tracking update once your order has reached our carrier. If it has been over a week since your order was...
Subscription FAQ
What is a subscription?A subscription is a recurring and automatic shipment of an order placed by a customer. The customer is charged on a recurring basis. What types of subscriptions do you offer?We offer Pay-as-you-go subscriptions for most full-time coffees. We also offer 3 or 6 month prepaid subscriptions which includes a surprise single origin coffee each month. What sizes are available for subscriptions? Our individual subscriptions are available for 8oz or 12oz, 2lb, and 5lb, depending on the coffee. How do I create a pay-as-you-go subscription?Simply shop as usual, select “Subscribe and Save” and choose your desired frequency, then add...